By Patricia Seybold Information over-supply and customers’ short attention spans have created the perfect storm of demand for a new genre of tools. Our customers are swimming in a sea of undifferentiated, unfiltered information. Every brand owner wants to provide authoritative information on the topics our customers care about. But our own internal experts now vie with third-party experts, passionate fans, uninformed bigots, and a cacophony of noise for customers’ scarce attention. It’s not enough to provide authoritative information on our Web sites. We also need our content to turn up everywhere our customers hang out. And we can’t rely... (The Next Big Thing: Content Curation http://bit.ly/e4ImJq)