Robin Good: For intranet managers and content strategists.
Mark Ragan interviews Ben Edwards, Vice-President for Digital Strategy and Development at IBM on the changing landscape for corporate intranets in this insightful nine minute video.
What caught my attention:
- Effective internal collaboration within the company can bring to the development of new commercial products and services.
- Institutional and internally-produced professional content is declining and it is giving way to lots of new employee-generated content.
- The company must be outward looking and play a role in suggesting what employee must be attention to.
- Curation is an effective approach to manage and extract greater value from such growing amount of content.
- Curation is about providing a trusted source that can pick, select, suggest and "frame" what needs to be attention to. What is of value.
- Curation is about being a subject matter expert on a specific "vertical" area of interest - and this is something a company may want to look into both for "external" and "internal" communications
- Companies like IBM are now enabling the "experts" within the company to communicate more and better.
- The trend is toward cultivating more internal collaboration, and to enable our people to be great communicators who can create extra value out there
Insightful. 8/10
See the 9 min video interview here: http://www.hrcommunication.com/Main/Articles/7388.aspx
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